FAQ

Breaker keeps tripping?
Apr. 13, 2010
If the breakers are tripping when a piece of pool equipment is turned on, we recommend a service call. If the breakers trip for any other reason, we recommend they call an electrician, as our license only covers from the time clock on.
Dead animal in pool, what should I do?
Apr. 13, 2010
Take it out and use PRS, a product by SeaKlear that removes all bacteria.
Do my rewards expire?
Apr. 13, 2010
As long as you remain a member, your rewards will not expire. If a purchase is not made in a calendar year, the membership will automatically terminate and any rewards accumulated will be forfeited.
Do solar blankets work?
Apr. 13, 2010 by AM Corsons
Yes! If they have good exposure to the sun during the day, they will raise the temperature of the water 10 – 15 degrees over a few days. They also insulate the pool and keep the heat in over night. By eliminating evaporation, they also save on chemicals and water.
Do you carry the drops that make the water turn red when someone pees in the pool?
Apr. 13, 2010
For 30 years, we have offered a $100 reward to the person that can produce that product. To our knowledge, it does not exist. When the customer swears that Aunt Sue had it in her pool, we tell the customer that Aunt Sue lied to all the kids to keep them from peeing in the pool. We also suggest that they go ahead and perpetuate the lie to the next generation! Hey, if it works….
Does it cost anything to become a member?
Apr. 13, 2010
No. There's no cost to join and no membership fees.
Fecal release in pool, what should I do?
Apr. 13, 2010
Take it out and use PRS, a product by SeaKlear that removes all bacteria, including cryptosporidium.
How can I find out how close I am to getting a reward?
Apr. 13, 2010
Your rewards account status will print on the bottom of your purchase receipt.
How can I use my rewards?
Apr. 13, 2010
Rewards may be redeemed on any future purchase.
How do I backwash?
Apr. 13, 2010
Unroll your backwash hose. If you have a dial valve, after turning off the pump, you depress the handle and turn the handle clockwise to the backwash setting. (180 degrees from filter) If you have a push/pull valve, after turning off the pump you either pull the piston up or push it down, depending on which is the normal filter position on that particular filter. Turn the pump back on and you are backwashing. Run the pump for 3-4 minutes for a sand filter. If you have a DE filter, we recommend backwashing until the water comes out of the hose clear. Turn off the pump for 15 seconds and turn the pump back on with the valve still in the backwash position. Repeat this until no more dirty water comes out upon turning the pump back on, usually 3 or 4 times. With the pump off, return the valve to the filter position and turn the pump back on to verify position.











